Installation Manager

Universal Window Direct - Installation Manager

As the Installation Manager (IM), you will be responsible for daily inventory, warehouse preparation and maintenance, , problem solving, and assisting with customer service concerns. The IM will oversee all warehouse operations procedures per company guidelines. This role will maintain the positive image, brand, and reputation of Universal Windows Direct.

· Receives and oversees all inventory levels for Operations including Polaris’ shipments.

· Prepares the warehouse daily for installations and receipt of materials shipments.

· Ensures installers keep to expected work schedules and arrive to job sites in a timely manner.

· Escalates any product or installation related issues immediately.

· Manages all documentation into CRM including but not limited to checks and cash receipts, service tickets, installer invoices, and vendor invoices.

· Utilizes technology to assist in inventory control and communicate with internal and external partners.

· Performs other related duties as assigned.

· High School Diploma or equivalent preferred.

· Previous warehouse, inventory and customer order management experience preferred.

· The ability to work independently with or without direct supervision.

· Physical ability to stand, sit, stoop, climb, lift, and carry up to 80 lbs. repeatedly.

· Numerical proficiency - counting, and basic/intermediate math including fractions and decimal places, as well as an understanding of window measurements.

· Experience in home remodeling or industry warehousing seen preferably.

ADDITIONAL REQUIREMENTS

· Positive attitude and self-motivated

· Excellent time management and multi-tasking skills.

Benefits:

· 401(k)

· 401(k) matching

· Dental insurance

· Health insurance

· Life insurance

· Paid time off

· Referral program

· Vision insurance

Schedule:

· Monday to Friday

· No nights

· No weekends

Experience:

· Warehouse Management: 2 years (Preferred)

· Microsoft Office: 1 year (Preferred)

· Inventory Control: 1 year (Preferred)

UWD is an Equal Employment Opportunity Employer

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